The Rise of Agentic Commerce

At StateSet, we began with a simple but powerful promise:
Unify your commerce operations into one intelligent, actionable operating system.

Then we layered in event-driven automation — streamlining returns, replacements, and cancellations with speed and precision.

But the real breakthrough?
GPT-4 + function calling.

For the first time, AI could not only understand intent, it could take meaningful action.
Not just surface insights, but actually broker outcomes on behalf of your team or your customer.

So we built ResponseCX, our AI Agent platform, a deterministic framework designed to make AI reliable, traceable, and scalable across thousands of daily operations.

The result?

🔁 Repetitive tasks: eliminated
📈 Teams: focused on growth
🧠 Customers: served instantly, intelligently

Now, we’re entering the Agentic Era, powered by MCP, Computer Use, and a new generation of autonomous AI Agents.

This isn’t just automation.

This is AI with agency, equipped with tools, context, and the freedom to choose the best path to achieve your brand’s goals.

StateSet is built for this future:

✅ Infrastructure: scalable, resilient, proven
🧠 Intelligence: grounded in intent, action, and outcomes
🔌 Integrations: deeply embedded across the commerce stack, now supercharged by MCP

We’re not waiting for the future of commerce ops.
We’re shipping it today and powering some of the fastest-growing DTC brands on the planet.

The future is lean, intelligent, and autonomous.

Welcome to Agentic Commerce Operations